As a UX designer and researcher, I began my journey at the University of Ryerson at the Inclusive Media Design lab in Toronto. During my time at the lab, I took part in developing a software solution for users with unique needs. As a UX researcher, I sought to develop a mixed reality game for people using mobility devices, such as scooters as they were often left out of gaming experiences. To achieve this, I conducted Idea Jams (a type of Crowdsourcing interview survey), and analyzed participant responses for their motivations and rationales for video gaming. I than used their responses to codify their inputs and used those inputs to generalize their responses to a broader audience using statistical analysis. In effect, I used UX research to develop a software program called Powered to Play.

Some of the steps I followed to complete my UX research included:

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Step 1: Brainstorm & Market Research

Assess the strengths and weaknesses of your competitor’s products against your users' needs. I begin my design journey by conducting a Competitive Analysis on what the market is offering to users of similar products.

Step 2: Refine Design Model

Capture user behaviors, pain points, motivations, and needs from contextual inquiries about the product. I conduct interviews to capture data by breaking down participant feedback into predominate themes that motivate participants to use a product (i.e. Idea Jams or Surveys).

Step 3: Cognitive Refinement

Identify users' thought processes and desired reactions toward each product requirement (Collect Business Requirements for product). Identify target user groups preferred application requirements by using a statistical analysis to generalize preferred software mechanics.

Step 4: Wireframes & Prototyping

Communicate abstract concepts with users and get users involved early in the design process with quick and inexpensive prototypes to generate feedback. Uncover usability issues and validate design decisions based on actual user reactions.

Step 5: High Fidelity Mockups & Prototypes

Apply product branding, grid structure, typography, color scheme, and icons. In this step of the UX Design process I developed a mockup of the User Interface to ensure the usability of the software/website, ensuring the usability of the product.

Step 6: Software Use & Integration

In the final stage of the design process we used the software/website and begin the iterative process of fixing bugs and adding in new features to keep the software increasingly functional as it is being used.

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Powered to Play - Game walkthrough

UX Research - Academic Journal Links

Conference Proceedings: University of Guelph Accessibility Conference August 2014

Masters Thesis: Investigating User Perspectives on Mixed-Reality Games for People who Drive Mobility Devices

Academic Article: Accessible Play in Everyday Spaces: Mixed Reality Gaming for Adult Powered Chair Users